Jameel Kazi

          CURRICULUM VITAE

 Jameel_kazi@yahoo.com

jameelkazi@sify.com

     +91-0-9850551662/9822534875

Passport No: E7798343 

________________________________________________________________________

Summary:    

Total 2.5 Years of experience as a Technical Support engineer and System Administrator. Have hands on experience working on LAN / WAN, various Operating Systems including Win NT, Win2K. 

Qualifications:

• Bachelor Of Science (Computer Science) from Karnataka University Dharwad in the year of March 2003.

Certifications:

• Cisco Certified Network Associate (CCNA)

Trainings Attended: 

• Microsoft Certified System Engineer 2000
• CCNA official course from Zoom Technologies
• Course in Software Testing.

Technical Skills:

Software Testing Skills:

• Testing the functionality of the applications developed to ensure it conforms to specifications and
• Locating the defects, errors in the application and rectifying them.  
• Creating test cases and executing the same.
• Conducting functional, black box and regression testing. 
• Documenting, tracking, and communicating test plans, test results, analysis, and unresolved problems. 

Professional Experience:

Wipro Infotech November –7-2005 Till date

The Company: -

Wipro infotech has undertaken lot of Companies and providing IT support to the companies. One among these is IBM Daksh it is a BPO where I placed.

Job Responsibilities: -

My job profile at IBM Daksh is to maintain..

• Lan of more than 350 PC’s configured on a DHCP server .
• My responsibilities involves configuring Lotus Notes ,Exchange Server at client side.
• Installation of Various software’s for Airtel process and also for HP and Craig.
• Resolve escalated 2nd line support calls to clients queries and problems in a timely manner.
• Configure and set up of workstations and laptops updating the same.
• Installation of Antivirus and updating the same.

Sify Ltd. Technical Support Engineer 15/06 /2004 To 31/10/2005

The Company: -

Sify Ltd. India’s leading ISP & leader in Internet, Networking and e-Commerce services, and the first Indian Internet company to be listed on the NASDAQ National Market in the US. Provide integrated end-to-end solutions for both corporate & consumers, with a range of products and services delivered over a common Internet backbone infrastructure. 

Job Responsibilities: -

• Providing technical support to the customer.
• Includes installation of NIC configuring TCP/IP.
• Installation of company software antivirus debugging all application related problem.
• Checking connectivity from the customer end to the server .
• Monitoring users using dame ware client and installation of software via remotely at IWAYS this is the sify cybercafe.
• Installation of various internet based application and support software.
• Closing the TACS and assigning the TACS to concern support .
• Providing technical support to the field engineers. Troubleshooting the network based problems.

Micro Trend Systems       May 2003 till April 2004

Worked as Trainee Engineer

Job Responsibilities:

• Handling LAN environment of the company a series of 25 PCs were connected on LAN 
• Installation of LAN cards configuring TCP/IP and the company software’s,anti virus.
• Monitoring the user using windows net meeting. Providing security.

Operating Systems: MS Win2k server/client Windows NT Server/client, Advanced Server Windows XP.

Software Skills:    C, VB 6.0,Pascal, and COBOL.

Others:  Self-starter, Self-motivated, result-oriented, quick learner and team-oriented.

         Rgd’s

      Jameel Kazi   

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E-Mail : jameelkazi@sify.com 

      jameel_kazi@yahoo.com

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